Services are available by appointment.
Hours vary by stylist and current availability.
HERMITAGE, TN 37076
F O L L O W O U R S O C I A L S
NOT SURE WHAT TO BOOK? TEXT OUR CONCIERGE WITH ANY QUESTIONS:
629-218-4044
OFFICE HOURS: 9AM-4PM
ANY MESSAGES RECEIVED OUTSIDE OF THESE HOURS WILL BE RETURNED THE FOLLOWING BUSINESS DAY.
P O L I C I E S
CANCELLATIONS + NO-SHOWS
We kindly ask that you give your stylist as much notice as possible when rescheduling or cancelling your appointment to ensure they have adequate time to fill the appointment space. No fees, no cards on file. We understand that life happens and happens quickly. If you no-show your stylist for an appointment, your stylist has the discretion to no longer take you on as a client.
GUESTS AGES 10+
To protect the relaxing atmosphere and keep everyone safe in our intimate space, children under age 10 may not accompany guests to appointments. We welcome guests ages 10 and older who are receiving a scheduled service.
NO ADDITIONAL GUESTS
It may be fun to bring someone with you, but we are located within a small, intimate space with the smallest waiting area possible. We quite literally do not have anywhere for extra friends to sit. No hard feelings.
HAIRCUT ADJUSTMENTS:
Notify the salon within one week and we will re-shape or adjust your hair to your satisfaction.
HAIR COLOR ADJUSTMENTS:
Notify the salon within one week and we will correct any color service pending a complete consultation and approval of management.
RETAIL PRODUCTS:
We believe in the quality of August Pearl's home care products. If you are not satisfied with any product, please return it to the salon within one week of the purchase date for credit toward any retail product in our salon. Refunds are not available. For your protection, brushes, styling tools, any face/lash products and makeup are not returnable or refundable. If you have any issues with a styling hot tool purchased through August Pearl Salon, please contact management immediately at augustpearlsalon@gmail.com and have the original packaging in tact.
CLIENT CONSENT FORM | MINOR CONSENT FORM:
You may be asked by your stylist to fill out a consent form for yourself or your minor child if receiving a service before the service is performed.
PAYMENT:
For your convenience, we accept cash and all major credit cards for purchases. We are unable to accept personal checks or offer any refunds. We accept cash for all transactions but do not keep change in salon.
We do not offer refunds for services.
If you feel that your service did not meet expectations or if any damage occurred, we kindly ask that you reach out to management directly by texting 629-218-4044 so we can address your concerns promptly and professionally.